Facebook Pixel

Shipping Policy

2nd MCO

Dear Beloved Customer,

NH Prima International Sdn. Bhd. would like to assure you that order processing operation will still take place with minimal manpower during this period. Do expect some delay in your orders.

As per advise from our courier partner, do ensure that your delivery address is changed to you home address for the time being to ensure parcel is not hold in their Hub. Alternative pick-up/deliveries will be arranged by our courier partner should your area/location is restricted or non-accesible.

As always, please take an extra miles precaution to keep yourselves safe and healthy during this season. We will try our best to make sure that our services still giving you a pleasant experience.

How long does delivery take?

3-5 working days for delivery within Peninsular Malaysia.
5-6 working days for delivery to Sabah and Sarawak.

What if I am not in at the time of delivery?

You must ensure you will be available to accept delivery at the Delivery Address on the delivery date as agreed between you and Naelofar.com. If you are not available and re-delivery is required, a calling card will be left for you to arrange re-delivery. Where re-delivery is required because you were not available at the agreed time, you consent to paying additional Delivery Fees as required by the Delivery Agent.